Payment Policy – Safe, Secure & Flexible Payments
At BongCrafts, we aim to make your shopping experience simple, transparent, and secure. To serve customers across India, we offer multiple trusted payment options, ensuring convenience while maintaining smooth order processing for handmade products.
This Payment Policy explains the available payment methods and related terms.
Accepted Payment Methods
We currently accept the following payment options across India:
💳 Online Payments
You can securely pay using:
UPI (Google Pay, PhonePe, Paytm & other UPI apps)
Debit Cards
Credit Cards
Net Banking
All online payments are processed through secure, encrypted payment gateways to protect your personal and financial information.
🚚 Partial Cash on Delivery (COD)
To maintain commitment on handmade orders, BongCrafts offers Partial Cash on Delivery:
A small advance payment must be made online at the time of placing the order
The remaining balance is payable on delivery
Partial COD helps us confirm serious orders and support artisan production
The advance amount may vary depending on the product type, order value, or customization.
Why Partial COD?
Since our products are handmade and artisan-crafted, partial COD allows us to:
Reduce order cancellations
Cover initial material and production costs
Ensure timely and ethical artisan payments
This system helps us continue supporting women artisans sustainably.
Payment Security
Your payment safety is our priority:
All transactions are processed through secure payment gateways
We do not store your card or UPI details
Payments are protected by standard encryption protocols
Failed or Pending Payments
In rare cases where:
Payment is deducted but the order is not confirmed
Payment remains pending or fails
The deducted amount (if any) will be refunded to the original payment method as per payment gateway timelines.
Refunds Related to Payments
Refunds (if applicable) are:
Processed to the original payment source
Subject to our Return & Refund Policy
Timelines may vary based on banks and payment providers
Payment Disputes & Support
For any payment-related queries or issues, please contact us with your Order ID and transaction details.
Email:
bongcrafts.india@gmail.com
Policy Updates
BongCrafts reserves the right to update or modify this Payment Policy at any time without prior notice. Changes will be reflected on this page.
Shop with Confidence
With multiple payment options, secure systems, and transparent policies, BongCrafts ensures a safe and reliable shopping experience for customers across India.
BongCrafts – Trusted Payments for Meaningful Handmade Purchases.